crankyangela:

10 Steps to Personas (Poster)

1. Finding the Users
2. Building a Hypothesis
3. Verifications
4. Finding Patterns
5. Constructing Personas
6. Defining Situations
7. Validation and Buy-in
8. Dissemination of Knowledge
9. Creating Scenarios
10. On-going Development

(Source: hceye.org)

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